Sales terms for digital prompt packs

14-day 100% satisfaction guarantee

Email contact@nordheim.ee within 14 calendar days of purchase if a prompt pack does not meet your expectations. We will refund the full purchase price. This promise also applies after you download the file and does not limit any rights you have under consumer law.

Statutory right of withdrawal

A statutory 14-day withdrawal right may apply to digital content not supplied on a physical medium. Separately, Nordheim offers the full refund described below within 14 calendar days of purchase, including after download.

Immediate digital delivery

If you request immediate delivery, you expressly consent to delivery beginning before the 14-day period ends. This consent does not affect Nordheim’s 14-day full-refund guarantee. You may request a full refund within 14 calendar days of purchase, including after downloading the file.

How to exercise a statutory right

If a statutory right of withdrawal applies to your order, submit your notice using our online form. You do not need to give a reason. The form sends an email receipt and does not create a statutory right where none applies.